Roll Call: Latest News on Capitol Hill, Congress, Politics and Elections
March 1, 2015

Redesign of Healthcare.Gov Appears Likely

The Wall Street Journal reports that “Government officials are considering rebuilding some parts of the federally run health-insurance marketplace.”

“Much of the problem stems from a design element that requires users of the federal site, which serves 36 states, to create accounts before shopping for insurance… The decision to move ahead without that feature proved crucial because, before users can begin shopping for coverage, they must cross a busy digital junction in which data are swapped among separate computer systems built or run by contractors.”

“The problem might have been largely averted if consumers had been able to browse plans without going through the complex registration process first… Washington state, California, Kentucky and other states that allow so-called window shopping have largely overcome early glitches.”

  • susierosie

    I went online yesterday and browsed the marketplace. This article is way behind.

  • stasis

    Forgive my quasi repost… Secretary Kathleen Sebelius really dropped the ball on this critical issue. Multiple failures of this magnitude are
    inexcusable and clearly point to mismanagement and poor communication –
    sadly, a hallmark of this administration and government undertakings in
    general. If this mini-fiasco isn’t remedied quickly, if there is any
    systemic failure of the enrollment system going forward, it will be
    perceived as a failure of ACH itself. That is unacceptable. The people involved responsible for this mess need to get professional and fix their mistakes post haste.

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